This app is an AI-powered Facility Management System (FMS) I designed to meet the needs of both Facility Managers and Maintenance Technicians.
The web app helps Facility Managers manage tasks like incidents, assets, and compliance, while the mobile app supports Technicians with real-time updates and task management.
The solution focuses on intuitive workflows and AI-driven insights to optimize decision-making and operational efficiency
Fragmented systems that complicate task tracking, asset management, and incident resolution.
Facility Managers struggle to oversee multiple workflows, leading to inefficiency.
Lack of AI-driven insights to support informed decision-making and operational improvements.
Create an AI-powered solution to streamline complex workflows for both Facility Managers and Technicians.
Design a web platform for Facility Managers to integrate all essential management tools in one place.
Develop a mobile app for Technicians to provide real-time updates, task management, and easy access to critical information.
User Research & Insights
Conducted interviews and surveys with Facility Managers and Technicians to identify pain points and define key features like real-time updates and a centralized dashboard.
Wireframing & Prototyping
Created wireframes and interactive prototypes for intuitive navigation and seamless user flows across web and mobile apps.
Usability Testing & Iteration
Validated designs through usability testing, refining features to ensure quick and efficient task completion for both personas.
Tracks and reports carbon emissions from the facility in real-time.
Provides insights on energy usage, waste generation, and inefficiencies.
Helps Facility Managers implement eco-friendly practices and reduce the
environmental footprint.
Supports compliance with green regulations and alignment with sustainability goals.
I integrated an AI-powered chatbot into the Facility Manager’s web app, acting as a virtual assistant to streamline decision-making. The chatbot provides:
Work Order Updates: Daily counts, pending tasks, and completion rates.
Ticket Summaries: Open, closed, and overdue ticket statuses.
Financial Insights: Invoice amounts, payment status, and dues.
Asset Alerts: Maintenance schedules and critical equipment updates.
Custom Queries: Answers to questions like “Urgent tasks?” or “Vendor delays?”
Beyond these capabilities, the chatbot is designed to handle a wide range of tasks, including generating performance reports, suggesting resource allocations, and identifying potential risks, making it a comprehensive tool for smarter facility management.
Improvement in workflow efficiency for Facility Managers through streamlined task management.
Increase in Technician productivity with real-time updates and task clarity.
Reduction in manual errors by automating insights and processes with AI.
Balancing simplicity and functionality is crucial for dual-user personas.
Continuous user feedback ensures the solution addresses real-world challenges.
Designing intuitive AI interfaces can transform decision-making and operational efficiency.
A modern app enabling users to buy, store, and manage gold securely. Features include real-time dashboards, gold transfers, gifting, and educational resources, all designed to simplify investments.
